Find out how to set up and use Spotify. Learn about features, troubleshoot issues, and get answers to questions. Everything you need to stay in tune. For listeners, artists, brands, developers and music fans alike. Spotify Stations is another separate app that's available to download alongside the main Spotify app. Stations is intended to give listeners easy access to curated playlists and a more radio-like.
'Though I sure my device has connected to WiFi, I get a message that saying I'm in offline mode on Spotify. Any advice?'
Normally, all Spotify users can play music from Spotify once they have connected to WiFi, however some subscribers complain that they receive a message indicating no internet connection from Spotify when they successfully connect to WiFi. If you are also annoyed with that problem, you can totally try below solutions to fix it.
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Part 1. How to Solve Spotify Says Offline Issue
Solution 1. Re-login to Spotify
Though you don't know why Spotify saying offline happens, you can try to re-login to Spotify at first.
#1. On Desktop:
Click in the top-right corner or the screen and select 'Log Out', then enter your ID and password to back in again.
#2. On Web Player:
Click on your profile at the bottom of the left side menu and select 'LOG OUT', then back in by entering your ID and password.
#3. On Mobile and Tablet:
Tap Home > Your Library > Settings and scroll to the bottom, then tap 'Log out' and back in.
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Solution 2. Check the Network and Firewall
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If you can't solve your problem after trying solution 1, then you can try to check the network and firewall as your firewall - the software might wrongly thinks that Spotify likely pose a threat to your computer. Therefore, try the below solution.
On Windows:
Step 1: First click on Change Settings.
Step 2: Then tick the box next to Spotify.
Step 3: At last, click on OK.
On Mac:
Step 1: Click on Firewall option to open it.
Step 2: Click on lock icon in the bottom-left corner of the screen. You might be asked to enter your administrator username and password.
Step 3: Click on Advanced to bring up a firewall security dialog box and click on + icon below Block All Incoming Connections.
Step 4: Select Spotify from the Browse dialog box and click on Add.
Solution 3. Check if VPN is Correctly Connected
As Spotify might be not available for your country or region, so that you need to access to Spotify with VPN. If so, you should check if VPN is correctly connected. To do that, you can try to see if you can browse through some limited webpages that can't be access to without VPN connection. If the VPN is incorrectly connected, then you are supposed to see what happen to your VPN.
Solution 4. Make Sure You've Turned Off Offline Mode
When you turn on Offline mode, you can have access to tracks that you mark as available in Offline mode, but it might result in Spotify saying no internet connection when you connect to WiFi, so if you have turned on Offline mode on Spotify, then you should follow below guides to turn off Offline mode.
#1. On iPhone:
Tap Settings button, then swipe the Offline Mode switch to Off position in the Settings screen.
#2. On Android:
Go to More > Settings, then disable the Offline Mode in the Settings screen.
Solution 5. Reinstall Spotify
Reinstalling might be helpful for fixing many common issues you are experiencing. So for those who have a problem that Spotify says in offline, you can try to reinstall Spotify on your computer or portable devices.
On Mac:
Step 1: Click on Spotify in the menu bar and then Quit Spotify.
Step 2: Open Finder and then click on Go > Library in the menu bar.
Step 3: Open Caches and then delete the com.spotify.Client folder and click on the back arrow.
Step 4: Open Application Support and delete the Spotify folder. After that, download and install Spotify.
On Windows:
Step 1: Close Spotify and go to the Control Panel.
Step 2: Click on Programs and Features and select Spotify in the list.
Step 3: Then click on uninstall and follow the instructions on the screen. Spotify premium apk tutu app.
Step 4: Download and install Spotify.
On iPhone:
Step 1: On the home screen, tap and hold Spotify app icon until it shakes.
Step 2: Tap the X symbol on the icon to uninstall Spotify.
Step 3 Open the App Store, then search for and install the Spotify Music app.
If Spotify keeps saying 'Offline' even when you are connected to WiFi, you can try the above five solutions to solve your problem.
However, the best solution is to download music from Spotify so that you can enjoy Spotify tracks whether you have an internet connection or not. The following part will show you how to download Spotify songs for offline playback without using Premium.
Part 2. How to Listen to Spotify Offline without Premium
Even if you are Spotify Free subscribers, you can download Spotify for offline playback, but you need to download TuneFab Spotify Music Converter on your computer. It is an efficient Spotify DRM removal which enables you to download Spotify tracks without payment and convert them to common formats such as MP3, M4A, WAV and FLAC.
Step 1. Download and Install TuneFab Spotify Music Converter
Download TuneFab Spotify Music Converter by clicking on either of below download buttons, then install it on your computer.
Step 2. Drag Songs from Spotify
Click on 'Add Files', then drag tracks from Spotify or copy and paste relevant links to the search bar to add Spotify tracks to the program.
Step 3. Click 'Add' to Add Songs
Click at 'Add' button to add selected Spotify tracks to the conversion list.
Step 4. Start Converting
Then click on 'Convert' button on the menu bar to start downloading Spotify songs to PC. After you download all songs from Spotify, you can listen to the music on any device online or offline.
When you find Spotify says no internet connection, then try the above five solutions to fix your problem. If you have another efficient method, welcome to share it with us. To avoid that happen, you had better download Spotify with TuneFab Spotify Music Converter so that you can play Spotify anytime and anywhere.
At Spotify, we want to give you the best possible experience. To do this we process some personal data about you to understand your listening habits and to develop the best service for you and all of our customers. But, be assured, your privacy and the security of your personal data are very important to us.
The purpose of this Privacy Center is to give you more information about the rights and controls you have in relation to your personal data, and to highlight some important sections of our Privacy Policy to you.
What personal data does Spotify collect about me?
It is very important to us that you understand what personal data we collect about you, how we collect it, and why it’s necessary.
We collect your personal data in the following ways:
- Personal data collected when you sign up for the Spotify Service - when you sign up to the Spotify Service, we collect certain personal data so you can use the Spotify Service. This is the Account Registration Data category described in section 5 of our Privacy Policy.
- Personal data collected through your use of the Spotify Service - when you use the Spotify Service, we collect personal data about your use of the Spotify Service such as what songs you have played and what playlists you have created. This is the Spotify Service Usage Data category contained in section 5 of our Privacy Policy.
- Personal data collected that enables us to provide you with additional features/functionality - from time to time, you may also provide us with additional personal data or give us permission to collect personal data e.g. to provide you with more features or functionality. These are the Voluntary Mobile Data, Payment Data, Contests, Surveys and Sweepstakes Data, and Marketing Data categories contained in section 5 of our Privacy Policy. You will always have the option to change your mind and withdraw your permission at any time.
Why does Spotify collect and use this personal data?
We collect and use your personal data for the following reasons:
- to provide, personalize, and improve your experience with the Spotify Service and other services and products provided by Spotify;
- to understand how you access and use the Spotify Service to ensure technical functionality of the Service, develop new products and services, and analyze your use of the Spotify Service;
- to communicate with you for Spotify Service-related purposes;
- to process your payment to prevent or detect fraud, including fraudulent payments and fraudulent use of the Spotify Service;
- to communicate with you, either directly or through one of our partners, for:
- marketing,
- research,
- participation in contests, surveys and sweepstakes,
- promotional purposes,
- to provide you with features, information, advertising, or other content which is based on your specific location; and
- for other legitimate business purposes as explained in the Privacy Policy.
To learn more about why Spotify uses your personal data, please refer to the Privacy Policy.
How does Spotify protect my personal data?
We are committed to protecting our users’ personal data. We implement appropriate technical and organizational measures to help protect the security of your personal data; however, please note that no system is ever completely secure. We have implemented various policies including pseudonymization, encryption, access, and retention policies to guard against unauthorised access and unnecessary retention of personal data in our systems.
Your password protects your user account, so we encourage you to use a unique and strong password, limit access to your computer and browser, and log out after having used the Spotify Service.
How does Spotify share / transfer my personal data?
Working At Spotify
Spotify shares your personal data globally with other companies in the Spotify Group.
Spotify may also subcontract processing to, or share your personal data with, third parties located in countries other than your home country. Your personal data may therefore be subject to privacy laws that are different from those in your country of residence.
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Personal data collected within the European Union (“EU”) and Switzerland may, for example, be transferred to and processed by third parties located in a country outside of the EU and Switzerland. In such instances Spotify shall ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and in particular that appropriate contractual, technical, and organizational measures are in place such as the Standard Contractual Clauses approved by the EU Commission.